Privacy Policy

How AskBenji handles your information.

The Short Version

We don’t retain your documents

Your files are encrypted in transit, processed securely, and automatically deleted within 24 hours. We do not retain your medical documents beyond this window.

We don’t sell your data

We have no advertisers, no data brokers, no third-party analytics. Your information is yours alone.

We delete everything

Temporary files auto-delete within 24 hours. Saved results expire after 7 days. Emails are deleted after 90 days.

What We Collect

During Analysis (temporary)

  • Document text extracted from your upload — processed securely and automatically deleted within 24 hours

  • LLM API calls to analyze your document — sent to your chosen provider (Anthropic, OpenAI, or Google), subject to their privacy policies

  • No PHI is retained beyond the 24-hour processing window

If You Save Results (optional)

  • Your email address (encrypted at rest)

  • Your analysis results (stored for 7 days, then permanently deleted)

  • We send exactly one follow-up email asking about your outcome — no marketing, no newsletter

Automatic

  • Anonymous rate limiting data (IP address hash, not stored permanently)

  • Basic error logs for debugging (no PHI, no document content)

What We Don’t Collect

We never collect: Social Security numbers, full insurance member IDs, credit card numbers, passwords, or any information beyond what you voluntarily share in your uploaded document.

Third-Party Services

LLM Providers

Your document text is sent to the LLM provider you select for analysis. Each provider has its own privacy policy. We recommend reviewing: Anthropic’s privacy policy, OpenAI’s privacy policy, Google’s privacy policy.

Database

Neon.tech (PostgreSQL hosting) — stores only regulatory reference data and anonymized rate limits.

Hosting

Google Cloud Run (backend), Vercel (frontend).

What We Don’t Use

We do NOT use: Google Analytics, Facebook Pixel, advertising trackers, or any third-party analytics.

Your Rights

  • You can request deletion of any saved results at any time

  • You can use AskBenji without providing any personal information (no account required)

  • Contact us at privacy@askbenji.co for any privacy concerns

Changes

We’ll update this page if our practices change. Last updated: March 31, 2026.